Help & frequently asked questions
Quick answers to the questions parents ask most. If you can't find your answer, contact us directly.
Last updated: 21 October 2026
Parents' questions
What stages and ages does Toddily have?
We welcome children from 1.5 years, across four stages: Toddlers, then Nursery, then KG-1, then KG-2.
What programmes are available?
Three: Toddily Preschool (the daily preschool), Toddily Care for developmental support, and Toddily Night Shift for evening childcare.
What are the school days and hours?
Sunday to Thursday, 08:00 to 15:00. Friday and Saturday are off. The school year runs from September to May, and summer from June to August.
How does registration work?
Book a visit from the home page or message us. Student Affairs then sends you your family's own registration form link and explains the registration terms.
How do we get or recover our parents' portal login?
Student Affairs gives login details to parents only. If you've forgotten yours, contact Student Affairs.
Are photos or videos of our children posted in the app?
No. The school does not share children's photos or videos through the app.
How do I apply for a job at Toddily?
Choose a job on our careers page (in Arabic) and send your application with your CV. The HR team reviews every application and contacts suitable candidates.
How do we ask to correct or delete our data?
Contact Student Affairs, and we'll help you see, correct or delete your data.
Useful links
Talk to someone on the team
- WhatsApp (Toddily): +963 987 056 446
- Phone (Toddily): +963 987 056 455
- Email: hello@toddily.org
Accessibility
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